Refund Policy

Last updated: February 15, 2026

1. General Policy

Snapwear is a digital AI service with immediate resource usage after purchase. For that reason, purchases are generally non-refundable.

2. What Is Covered

• Monthly and yearly subscription charges.
• Any one-time credit purchases or add-ons.

3. Cancellation and Renewal

You can manage or cancel your subscription at any time from the billing portal in your dashboard. Cancellation prevents future renewals and takes effect for the next billing period.

4. Service Issues

If you experienced a technical issue that prevented normal use, contact support with your account email and issue details. We review cases individually and coordinate with our billing provider when appropriate.

5. Support Response Time

We aim to respond to refund and billing requests within 3 business days.

6. Contact

Billing and refund support: [email protected]